FAQ

FREQUENTLY ASKED QUESTIONS

How do I recover my casino account username or password?

In case you see an error message after entering your username and password, make sure your Caps Lock is off and re-enter your login details. If it doesn’t work, click on the ‘Forgot Password?’ link, follow the instructions, and check the email associated with your casino gambler account.

Who should I contact, if I think I might have a problem with online slots?

Please check our Responsible Gaming  section on the page that can be found in the footer of Slotsride.com. If you feel that your online gambling is getting out of control, take a break from playing by using the self-exclusion facility.

How can I self-exclude from online casino?

Most of online casinos offer you the option to self-exclude from playing slots and other casino games. Log in to your casino website, go to ‘My Account’, and set your preferred exclusion time, which is normally up to one year.

Once your decision is confirmed, you will automatically log out of the website. You will not be able to log in to the site until your self-exclusion period expires. If you need a permanent self-exclusion, please reach the support personnel of your casino online.

Can I play casino games without opening an account?

Unregistered visitors can play games only in fun mode. To start playing in real money mode, you need to open a real money casino account. The casinos then need to make sure that you’re over the age of 18 and that you have read and accepted their terms and conditions. Without doing so, it is impossible to play real money casino games online.

Why do the casinos need my personal information? Can they guarantee the safety of my data?

The casinos require your personal information to confirm your age, identity, age, and address to enable financial money transactions and to let you play for real money. You can be rest assured that your data is protected with multiple layers of security, if the casino online has a good license –  UK, Malta or Gibraltar, to mention a few.

Is it necessary to make a deposit to be able to register at casino online?

No, you don’t have to make a deposit to register. Unregistered players can only play for fun. To start playing for real money and take advantage of casino bonus offers, you need to make a deposit. Some casinos offer, though, no deposit casino bonus or free spins, so you can play casino for real money with no deposit.